Technical Support

Your Helmer Technical Service Team is here to help with all your service needs.

Helpful Online Technical Resources

Our product and accessory brochures, spec sheets, and set-up guides, along with our product operation and service manuals are available for download within our Knowledge Center. Our product manuals contain helpful information such as preventative maintenance recommendations, wiring diagrams, and replacement part identification. You can also learn some tips and tricks from our Making Service Simple blog posts and videos.


Search Parts

Use our advanced Parts Search to find your exact service part.


Watch How-To Videos

Check out our library of helpful step-by-step videos.


Find Your Manual

Download current operations or service manuals.


Research Service Support Plans

Let our service experts protect your equipment.


Learn About Training

Find out about our detailed training programs.


Download Setup Guides

Reference our detailed Setup Guides for a quick installation.


Validation Guides

Learn more about Validation Guides for your Helmer Equipment.


Related Blogs

Check out more insights and read about our latest service blogs.

Contact Helmer Technical Service

Our service technicians are available to quickly answer any questions or help resolve any issues, just give us a call. Or you can reach out to us by filling out an online service request form available below.

Contact tip: call from in front of your Helmer device for quick reference to helpful information about the device such as model, serial number, and additional information.

Phone: 800-743-5637 (+1-317-773-9073)


Monday - Friday 8:00 am - 5:00 pm Eastern Standard Time

(After-hour phone support from 5:00 to 8:00 pm EST Monday through Friday on normal business days. The support will include limited service levels.)

Helmer Service Support Plans

Let Helmer help take care of your equipment. We offer preventative maintenance, temperature calibrations, extended warranties and service agreements.

Helmer Factory Training Program

Are you interested in learning more about servicing your Helmer equipment? We offer product specific technical training here at our facility. Let us know if you’re interested.

Technical Service Form