Helpful Online Technical Resources
Our product and accessory brochures, spec sheets, and set-up guides, along with our product operation and service manuals are available for download within our Knowledge Center. Our product manuals contain helpful information such as preventative maintenance recommendations, wiring diagrams and replacement part identification. You can also learn some tips and tricks from our Making Service Simple blog posts and videos.
Contact Helmer Technical Service
Our service technicians are available to answer any questions or help resolve any issues by calling 800-743-5637 (+1-317-773-9073), or you can reach out to us by filling out an online service request form available below. Contact tip: call from in front of your Helmer device for quick reference to helpful information about the device such as model, serial#, and additional information.
Monday - Friday 8:00 am - 5:00 pm Eastern Standard Time
(After-hour phone support from 5:00 to 8:00 pm EST Monday through Friday on normal business days. The support will include limited service levels.)
Helmer Service Support Plans
Helmer Factory Training Program
Are you interested in learning more about servicing your Helmer equipment? We offer product specific technical training here at our facility. Let us know if you’re interested.