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Technical Service Seminar

Virtual Training

Virtual Technical Service Training Seminars

Helmer Scientific is providing live virtual training events. Each training seminar is designed for technicians with core maintenance, troubleshooting, refrigeration skills. The courses are modular and will be broken down by different subject matters. The virtual service training event will be taught by Helmer Scientific technical staff who will provide in-depth training on Helmer products.

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Check back for the next available tranining dates.


Training Events

Day 1 – Installation & Orientation

Monday, April 11th

During this virtual training event we will discuss proper installation procedures for GX equipment and provide orientation of the equipment that includes a basic component overview. We will walkthrough both the Horizon™ and i.Series® user interfaces and will conclude with a live Q&A.

  • GX equipment installation
  • Product orientation
  • Product interface alignment
  • Live Q&A

*Choose one available time.

9 - 10am EST

2 - 3pm EST


Day 2 – Preventative Maintenance & Diagnostics

Tuesday, April 12th

During this virtual training event we will discuss preventative maintenance procedures for GX equipment, including an in-depth temperature calibration walkthrough. We will also provide diagnostics for the most common issues encountered. We will conclude with a live Q&A.

  • GX equipment preventative maintenance
  • Temperature calibration
  • Diagnostics
  • Live Q&A

*Choose one available time.

9 - 10am EST

2 - 3pm EST


Day 3 – GX Freezers

Wednesday, April 13th

During this virtual training event we will discuss the specifics of Helmer GX freezers. While the Helmer refrigerators and freezers share many similarities in installation, preventative maintenance, diagnostics, and general design, there are differences. In this session we will cover the following details specific to Helmer GX freezers:

  • Components
  • Design
  • Diagnostic details

*Choose one available time.

9 - 10am EST

2 - 3pm EST


Day 4 – Hydrocarbons & Servicing

Thursday, April 14th

During this virtual training event we will discuss hydrocarbons as a refrigerant. We will also provide a demonstration on servicing hydrocarbon-based GX refrigerators and recommended safety practices. We will conclude with diagnostics for VCC compressors.

  • Hydrocarbon refrigeration
  • Servicing and safety recommendations
  • VCC compressor diagnostics

*Choose one available time.

9 - 10am EST

2 - 3pm EST