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When the lights go off at the end of your day,
you need to trust that the samples in
your ultra-low freezer are secure.

CONFIDENCE MATTERS

Honestly, you shouldn’t be thinking about
your ultra-low freezer at all, that’s why
reliability matters. From the beginning,
we gathered the strongest minds, gave
them the strongest materials, and created
the industry’s most reliable ultra-low
freezer. At the end of your day and days
to come, how it’s made matters.

DRAG TO LEARN MORE

DESIGN MATTERS

The adversary of any ultra-low freezer
is heat. So we designed four levels
of containment between heat and
heartbreak. Our Heat Barrier System
is manufactured to minimize the entry
of heat and moisture, resulting in the
retention of cold air in the cabinet and
the reduction of troublesome frost.

Heavy-duty cast aluminum
single-handed door handle
with a hardened steel latch.

Three industrially
designed hinges ensure
the door securely seals
to prevent cold leaks.

Bulb gaskets provide a compact sealing surface preventing cold air leaks.

Heat entry, moisture, and frost are reduced by a
dual-blade gasket system.

Our insulated inner doors are structurally reinforced while remaining easy to
latch and easy to remove.

An energy-efficient Hot Gas Loop surrounds the advanced composite frame, resulting in a virtually
frost-free door frame that maintains a better seal, improves temperature uniformity, and minimizes interior frost formation.

Our units include industry-leading, vacuum-insulated panels in all cabinet walls and outer doors, providing superior insulation efficiency, lighter doors, and an 18% smaller footprint than traditionally insulated freezers.

Outer Door Inner Door Door Frame Premium Insulation
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SPLIT EVAPORATOR

COOLING
MATTERS

We went back to the drawing board to
look forward. We custom designed an
optimized refrigeration system that is
energy efficient, adaptable to changing
environmental conditions, and shields
the compressor, providing reliable
freezer performance.

Each model includes a
robust condenser, providing a
large cooling surface area
that improves low-stage performance even in the most demanding applications.

Maximum heat exchange is critical. Our split evaporator evenly cools the cabinet from top to bottom, and the evaporator coil spacing delivers excellent uniformity and fast temperature response.

Extra care is given to
hand-wrap each refrigeration coil, providing more surface area contact and resulting in excellent uniformity throughout the entire cabinet.

Large cooling
surface area
Maximum
heat
exchange
Hand-Wrapped
Coils

INTELLIGENCE MATTERS

Our ultra-low freezers are smart. The user-friendly i.C Information
Center provides intelligent diagnostic information and temperature
data, while providing security features to keep the information safe.
It consolidates everything you need to know about the status of your
freezer in one secure location.

At a glance, the System
Monitoring Console
provides
status information and
optimization settings for all
the ultra-low freezer systems.

The Information and Event Center combines a comprehensive event
log and an interactive temperature graph, providing detailed information to the user.

The event log displays the min./max. temperature of any selected event and offers on-screen corrective action, while the graph provides a visual representation of performance. All data can be downloaded via USB and used in a spreadsheet.

The Information and Event Center combines a comprehensive event log and an interactive temperature graph, providing detailed information to the user. The event log displays the min./max. temperature of any selected event and offers on-screen corrective action, while the graph provides a visual representation of performance. All data can be downloaded via USB and used in a spreadsheet.

Guardian PlusTM provides
password protection and multiple security levels tailored to
individual requirements.
Integrated Access Control is
included on every unit, ensuring sample protection and integrity.

The Device Status Console delivers diagnostic support by displaying both current and historic status
of all probes on one screen.
Seven-day service graphs of each probe help take the guesswork
out of troubleshooting.

Home Screen Event Log Guardian PlusTM Device Status Console

SERVICEABILITY MATTERS

Field technicians were included on our design team to help organize
the systems in our ultra-low freezers. This was essential to create
efficient service and maintenance procedures that reduce downtime
when standard troubleshooting becomes a service appointment.

All critical components are accessible through a series
of drop-down and removable
panels providing line of sight
to all serviceable systems.

The drop-down electrical panel
is located on the side of the
base for easy access and utilizes quick disconnect terminals
to aid service technicians when making repairs.

<< VIEW MORE >>

Tool accessibility is important.
Our service compartments
provide adequate room to aid
in the repair and replacement
of serviceable components.

Service thermocouples have
been included and provide additional information beyond the i.C diagnostic tools to further pinpoint
a potential problem, leading to faster troubleshooting
and problem diagnosis.

Removable
Panels
Tool
Accessibility
Service
Thermocouples

MANUFACTURING MATTERS

We believe how it’s made matters. From our initial sketches, to our exceptional
customer experience, to our handcrafted manufacturing processes, we work
hard to deliver you the highest quality ultra-low freezer on the market.
Once your ultra-low freezer order is placed, assembly begins in our U.S.-based,
state-of-the-art and eco-conscious manufacturing facility. The new standard
in ultra-low freezers begins HERE.

CONTACT US TO LEARN MORE




SUBMIT

THANK YOU FOR CONTACTING US!

We have the right freezer for any environment. Learn more at our
ultra-low freezer comparison page.

Privacy Policy

Helmer, Inc. ("Helmer Scientific") operates www.helmerinc.com and may operate other websites. It is Helmer's policy to respect your privacy regarding any information we may collect while operating our websites. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our web site will only be used to support your relationship with Helmer. By visiting this Site, you are accepting the practices described in this Privacy Policy.


Helmer is providing this Online Privacy Policy to make you aware of our privacy policy and practices. Helmer is a manufacturer and distributor based in the USA and is located at: Helmer Scientific, 14400 Bergen Blvd, Noblesville, IN, 46060 USA.


Website Visitors

Like most website operators, Helmer collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Helmer's purpose in collecting non-personally-identifying information is to better understand how Helmer's visitors use its website. From time to time, Helmer may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


Gathering of Personally-Identifying Information

Certain visitors to Helmer's websites choose to interact with Helmer in ways that require Helmer to gather personally-identifying information. The amount and type of information that Helmer gathers depends on the nature of the interaction. For example, Helmer offers several voluntary services to you, in which you may have to submit information about yourself, such as request forms, surveys, and contests. Those who engage in transactions with Helmer are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Helmer collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Helmer. Helmer does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


1.Surveys.

Surveys may be used to collect information about your product preferences and personally-identifiable information such as name, department, title, mailing address, email address, and telephone number. We will use your product preference information and personally identifiable information to help us enhance our Site, and the products and services we offer.


2.Quote Request.

When you request a quote from us through this Site, we will collect personally identifiable information about you such as your name, department, title, mailing address, e-mail address, and telephone number. Your contact information will be added to our database to complete your request and may be used to send news about Helmer and product updates to you, send email or direct mail marketing pieces, or to get in touch with you when necessary.


3.Service Request.

When you request services from us through this Site, we will collect personally identifiable information about you such as your name, department, title, mailing address, e-mail address, and telephone number. Your contact information will be added to our database to complete your request and may be used to send news about Helmer and product updates to you, send email or direct mail marketing pieces, or to get in touch with you when necessary.


4.Contests.

From time to time, you may have the opportunity to enter a contest that we offer on this Site. In order to enter the contest, you may be required to provide certain personally identifiable information such as your name, e-mail address and/or mailing address. We will use this information to notify contest winners and award prizes. We may also use the information to send news about Helmer and product updates to you, send email or direct mail marketing pieces, or to get in touch with you when necessary. Aggregated Statistics


Helmer may collect statistics about the behavior of visitors to its websites. However, Helmer does not disclose personally-identifying information other than as described below. Protection of Certain Personally-Identifying Information

When information is collected from you, we generally let you know at the time of collection how we will use it – typically only to respond to your inquiry, to process your request, or to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a request, to communicate back to you, to update you on services and benefits, and to personalize our Site for you.

We do not share, sell, or lease personal information about you to any third-parties for their marketing use.

If you are a user of a Helmer website and have supplied your email address, Helmer may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what's going on with Helmer and our products. Helmer takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying information.


Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Helmer uses cookies to help Helmer identify and track visitors, their usage of Helmer websites, and their website access preferences. Helmer visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Helmer's websites, with the drawback that certain features of Helmer's websites may not function properly without the aid of cookies.


Children's Policy

Consistent with the Children's Online Privacy Protection Act, we do not knowingly request or accept information submitted to this Site by any visitor under 13 years of age. If we become aware that an individual under 13 years of age has provided information to us through this site, we will not use or disclose that individual's information for any purpose unless required to do so by law.


BigCommerce

Our online store is hosted on Bigcommerce Pty. Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through BigCommerce's data storage, databases and the general BigCommerce application. They store your data on a secure server behind a firewall.


Payment

When you order from a BigCommerce storefront, credit card information is encrypted and sent directly to a payment gateway, who then sends the funds to our merchant account.


Services and Links of Our Website

Helmer's Site may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. You are solely responsible for evaluating the privacy practices employed by those sites. Our Site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.


Confidentiality / Security

All Helmer employees, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.


Terms of Use, Notices, and Revisions

If you choose to visit www.helmerinc.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on liability and damages, application of the law of the State of Indiana and resolution of any disputes in Indiana. If you have any concern about the privacy at www.helmerinc.com, please contact us with a thorough description, and we will try to resolve it.


Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. You should check our site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected without notifying affected customers, either by communicating directly with those customers or by posting the changes on this Site.


Privacy Support

Any questions related to the Privacy Policy of Helmer should be directed by email to marketing@helmerinc.com or sent to
Helmer, 14400 Bergen Blvd.,
Noblesville, IN 46060.